13
TROUBLESHOOTING YOUR ICE MACHINE
Problem Possible Cause Remedy
Unit operates but does not produce any
ice
The unit has just been started and •
it has been less than 24 hours.
Water supply is not turned on.•
Inadequate water pressure to unit.•
The ice maker shut off arm is in the •
uppermost position.
Freezer section has not reached •
temperature.
Thermostat control set too warm.•
Condenser fan air flow is restrict-•
ed.
Room and/or water temperature is •
too warm.
Typical ice production is 2 pounds •
per day. Allow for the freezer sec-
tion to reach temperature and the
ice maker to cycle and accumulate
ice.
Turn on water supply to the unit.•
Water pressure to the unit must be •
at a minimum of 20 psi.
When the ice maker shut off arm is •
in the uppermost position, the ice
maker is off. Flip the shut off arm
down to turn on the ice maker.
Allow the freezer section to reach •
temperature.
Turn the temperature control to a •
higher number to allow the unit to
run colder. Allow 24 hours be-
fore readjusting the temperature
control.
Make certain the grille in front of •
the unit is free and open for air cir-
culation. Clean grille as required.
Move the unit to an area where •
ambient temperature is below
90°F. The unit should not be
placed next to a heat source such
as an oven. Check for cold water
connection.
Small ice cubes Water input may require adjust-•
ment.
Due to differing water pressures, •
the ice maker water input may re-
quire adjustment. See Figure 6 on
page 5 for water adjustment screw
location.
Ice cubes are sticking together. Ice consumption is low.•
Room temperature is too warm.•
Use the ice in the bin frequently. •
Ice will stick together if left in insu-
lated bin over long periods of time.
Move the unit to an area that is •
below 90°F.
Before You Call for Service
If the unit appears to be malfunctioning, read through this
manual first. If the problem persists, check the troubleshoot-
ing guide below. Locate the problem in the guide and refer
to the cause and its remedy before calling for service. The
problem may be something very simple that can be solved
without a service call. Some remedies listed in the Trouble-
shooting Guide are very complex. Consulting or contracting
a qualified service technician may be necessary.
Electrocution Hazard - Never attempt to repair or perform
maintenance on the unit until the main electrical power has
been disconnected.
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